Privacy Policy Statement

This is the web site of Primary Residential Mortgage, Inc. 

Our postal address is
1480 No. 2200 West
Salt Lake City, UT 84116

We can be reached via e-mail at compliance@primeres.com or you can reach us by telephone at 1-800-255-2792 opt. 8, then opt. 5.

Primary Residential Mortgage, Inc. is committed to ensuring your privacy.  We respect and protect the privacy of those who use our website.  Therefore, we want you to know what information is collected and how it is used.

Primary Residential Mortgage, Inc. does not share or sell your personal information with outside companies for their promotional use.  Please see our Consumer Privacy Notice for a full explanation of how we collect, use and share personal information and what steps you can take to limit sharing of your information.

Because of the financial nature of our business, our websites are not designed to appeal to anyone under the age of 18. Therefore, we do not knowingly attempt to solicit or receive any information from children.

Information We Collect

When you visit this site, we may collect certain types of information from you, such as information you voluntarily provide including your e-mail address, name and address, telephone number, survey information and/or site registrations. We may also collect aggregate information on what pages you access or visit to track trends in the use of our website.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

Protecting the Confidentiality and Security of Your Information

We employ industry recognized security safeguards to help protect the personally identifiable information that you have provided to us from loss, misuse, or unauthorized alteration. Only those persons who need it to perform their job responsibilities are authorized to access your information. We take commercially reasonable precautions to protect your information and limit disclosure by maintaining physical, electronic and procedural safeguards in compliance with Federal Law.

Cookies

We may send “cookies” to your computer primarily to enhance your online experience.  “Cookies” are text files sent from a Web server and stored on your computer to assist in identifying you as unique customer and store your personal preferences as well as technical information.  Cookies can be either stored on your computer until you delete them or last only until you close your browser.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Opt-out

We may communicate with you regarding our products and services by e-mail, mail, or in some cases, by telephone.  We will only contact you at the e-mail, mail, or telephone number you have supplied to us.  If you do not want to receive communication from us in the future, please notify us by sending us an e-mail at compliance@primeres.com or by calling us at 1-800-255-2792 opt. 8, then opt. 5.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Internet User Privacy

This site respects privacy of Internet Users and does not collect personally identifying information without the Internet User’s permission.

Collection of Data
This site does not collect identity or contact information from Internet Users to this website.  This site may however, collect non-personally identifiable information, for example, browser type, operating system, domain name, time spent on the web site, or referring link.  This information may be used for system, website, and process improvements.

This site does not sell or rent personally identifying information. This site does not disclose personally identifying information to anyone that is not authorized to do so. This site uses anonymous user data to create and report the browsing, purchasing and/or lead form completion activities of anonymous users.

This site reserves the right to release information on Internet Users if compelled to do so by proper judicial or governmental authorities. Disclosure shall be limited to only to those we are compelled to disclose to. At present, all information processing occurs in the United States.

Collection of Information by Third-Party Sites

This site contains links to other Internet websites and has no control or authority over the information submitted/collected by these third party website(s).  Please refer to the respective Privacy Policy of the individual third party website(s).

Use and Disclosure of Data
Spam
This site does not intentionally send unsolicited e-mail messages that could legitimately be construed as spam.

COPPA
This site complies with the Children’s Online Privacy Protection Act of 1998.  This site is not specifically directed to children under 18.  If this site has been informed or unintentionally collected or received information from a child under 18, we will immediately delete such information from our databases. This site shall not knowingly distribute any personally identifiable information erroneously collected from children under 18.

Policy Changes
With or without prior notification, we may find it necessary or be legally obligated to update this Privacy Policy from time to time. All changes will be posted at this site. Except as otherwise required by law, modifications to this Privacy Policy will not affect the privacy of data collected by us prior to the effective date of the policy change.

Your opinion is greatly appreciated , we thank you for visiting this website of Primary Residential Mortgage, Inc. If you have specific questions, comments, concerns or complaints we invite you to contact us by the email shown here: ConsumerVoice@primeres.com. Emails received during business hours, should receive a response within 48 hours, excluding weekends or holidays.